The number of complaints about violations in the provision of medical care in the Kaliningrad region increased by 30% compared to the same period in 2019. Alla Velikaya, the head of the territorial administration of the Federal Service for Supervision in Healthcare in the Kaliningrad region, told about this in the project "Klops" by Elena Volova "What's going on".

Most often, people ask questions about the quality of medical care. This is a long wait for help from polyclinics, a doctor's call at home, a long wait for the results of a PCR laboratory, an ambulance, as well as many complaints from contact patients that they are not examined. Based on the results of our inspections, we issue an order not to violate the legislation in the field of healthcare. As for doctors, they work with full dedication, but you can't jump higher than human height. You can't do more than your physical capabilities allow."
Alla Velikaya added that the workload in polyclinics has tripled, and in ambulances - by 25%, and the situation remains tense.
Antibiotics are prescribed only for moderate to severe forms of coronavirus, complicated by a bacterial infection, with a mild form of the disease, they can harm